PPE — personal protective equipment

PPE (personal protective equipment, NL PBM, FR EPI) is the list of protective equipment a technieker must have before starting an intervention: safety boots, gloves, hearing protection, fall arrest, and whatever else your own risk assessment requires.

Service Suite does three things here: it determines what a job needs, it lets the technieker confirm they have it, and it stops the work when a critical item is missing.

Why this lives in the system

The employer determines protective equipment from the risk assessment and fixes, per risk, when it must be used. This module records that determination per intervention and proves afterwards that it was checked before the work started. Collective protection keeps priority wherever it controls the risk.

How the list is built

You do not maintain a list per job. You set rules, and the order inherits what those rules demand.

1. Rules add up. The customer, the site, the intervention type, the asset and the contract may each require PPE. Everything applicable is merged.

2. The list is frozen onto the service order. From that moment it is a snapshot: later changes to a rule no longer silently alter a running job.

3. The planner reviews it. They may add. Removing is possible only with a reason, and that reason is kept.

4. The technieker confirms on site in the app: Available, Damaged or Missing.

The PPE catalogue: each item described once, with whether it is critical.

Critical versus ordinary

Every catalogue item carries one decisive property: is it critical?

	Ordinary PPE	Critical PPE
Technieker reports Missing	Recorded as an issue	Start Work is refused
Technieker reports Damaged	Recorded as an issue	Start Work is refused
Visible to the planner	Yes	Yes, and in Critical PPE missing

The block is in the server, not the screen

When a critical item is reported missing or damaged, Service Suite refuses to move the intervention to In Progress — regardless of which screen, button or app attempts it. It is not a warning you can dismiss.

Who does what

Role	Responsibility
Manager	Sets the catalogue and the rules: what is needed, and what is critical. Follows up Expiring PPE.
Planner / dispatcher	Reviews the list before the day starts. Adds what the situation demands. Sees immediately which jobs are blocked.
Technieker	Confirms on site what they actually carry. Reports Damaged or Missing honestly.

Clearing the block

A blocked job is not cleared by deleting the report. It is cleared because the equipment is there and the technieker checks it again.

1. The technieker fetches the missing or replacement item.

2. They set the line back to Available in the app.

3. The status follows immediately and the work can start.

The original issue stays in the history. That is deliberate: the record is not rewritten because the problem was later solved.

Each check shows progress, open issues and who confirmed.

What you find in the menu

Under Dashboard → Safety:

Menu	For
PPE Checks	All checks, with progress and status
PPE Issues	Everything reported damaged or missing
Critical PPE missing	The issues that stop work
Blocked by PPE	The interventions themselves, ready to follow up
PPE Assigned	What has been issued to which technieker
Expiring PPE	What needs replacing soon
PPE Catalog	The protective equipment itself
PPE Rules	Who or what requires which PPE

Tip

You can also manage the PPE catalogue and rules through Configuration, card Safety.

What this deliberately is not

Not a procurement, stock, sizing or certification system. The question it answers is: was the required equipment present at the moment the work began, and can we show it?

Next

• LMRA — last minute risk analysis
• Safety & Quality