Maintenance flow

This flow describes preventive maintenance: interventions generated automatically from a recurring contract.

Contract ─▶ Auto-generation ─▶ Service order ─▶ Intervention ─▶ Invoice
   ▲                                                              │
   └──────────────────── next due date ◀──────────────────────────┘

Steps

1. Contract — the manager creates a maintenance contract: customer, asset(s), frequency.

2. Automatic generation — at each due date, a preventive service order is created.

3. Scheduling & intervention — the order is scheduled, then carried out via the PWA.

4. Invoicing — based on the contract (flat fee or actual work).

5. Recurrence — the next due date restarts the cycle.

Key settings

Setting	Effect
Frequency	How often preventive interventions occur
Lead time	How long before the due date to create the order
Assets	Equipment covered by the contract

Tip

Track the completion rate of preventive interventions in the reports to meet your contract commitments.